Hi everyone this is Prem, I have worked as Microsoft 365 Support Ambassador. In this blog I will share why Outbox folder missing On Outlook on the web.
Outlook desktop has Outbox folder as you can see below:
Outlook on the web does not have Outbox folder as you can see below:
Outbox folder is basically used when we send email, when a email is sent it goes into outbox and from Outbox it gets sent.
The reason we don’t have outbox folder on Outlook on the web is because the Draft folder does the job of Outbox folder there.
Whenever you send a emails from the Outlook on the web, the email goes to Draft folder and from there it get sent out.
If you sent a email from the Outlook on the web and the email is not received by the recipients and is not present in your sent items folder you can check the Draft folder on the outlook on the web.
The Draft folder in Outlook on the web can be seen on the below screenshot:
If you cannot find the Outbox folder on your Outlook Desktop application then its a different issue that needs troubleshooting.
If you are using a MAC and the Outbox folder is missing you can check this Article
Do let me know if you have any question, in the comment section.
Tag: Fixed Outbox folder missing On Outlook on the web